Refunds & Returns

If you discover a manufacturing defect or are unsatisfied with the product, you are eligible for a full refund within 30 days of purchase. To qualify, the product must remain in its original condition, with the plastic packaging intact around the foam for protection.

To initiate a return, please email us at info@welcometotheparty.com with your proof of purchase.

Ship your package to:
7681 River Mist Court
Las Vegas, NV 89113

* Please ensure you obtain delivery confirmation when returning your item, we cannot process your return or exchange unless we receive your returned item.

Refunds

When you return an item, your refund amount and refund method may vary. Your refund and how your refund is issued may differ based on the condition of the item, how long you’ve had the item, and how the item was purchased.

How Long Do Refunds Take?

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

When Will You See Your Refund?

Depending on your banking institution you may not see your credit for up to 30 days, please contact your financial institution for more information about when you will receive your refund credit.

Refund Declines

Our refund to your selected refund method may be declined if, for example your selected card has expired or been replaced by a new card since the order was placed. You can contact our Customer Service if you would like the refund to be issued to a different payment method.