Frequently Asked Questions
BiG Sports Fans is your ultimate destination for officially licensed sports merchandise. We offer a wide selection of authentic gear for fans of all major sports leagues and teams.

Top 5 FAQ's
How can I place an order?
Browse Products: Explore our extensive collection of sports merchandise.
Add to Cart: Select your desired items and add them to your shopping cart.
Checkout: Follow the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, Discover, American Express), Apple Pay, Google Pay, and PayPal
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 14 days for a refund. Items must be in original condition. Please see our Returns page for more information.
Ask Us
Ask questions about products by clicking the "Ask Us" on product pages.
Contact Us
Questions? Contact our customer care support team at (702) 443-5036
Authenticity Guaranteed
Every product we offer is officially licensed! Proudly support team.
Frequently Asked Questions
If you have questions or need further assistance, feel free to contact us. We’re here to make your shopping experience enjoyable and hassle-free.
BiG Sports Fans is your ultimate destination for officially licensed sports merchandise. We offer a wide selection of authentic gear for fans of all major sports leagues and teams.
Placing an order is simple:
- Browse Products: Explore our extensive collection of sports merchandise.
- Add to Cart: Select your desired items and add them to your shopping cart.
- Checkout: Follow the on-screen instructions to complete your purchase securely.
We accept various payment methods, including major credit cards (Visa, MasterCard, Discover, American Express), Apple Pay, Google Pay, and PayPal
Not yet, but check back soon as we are planning to add international shipping in the near future.
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
Once you have a tracking number you can check your shipment on our Order Tracking page.
If you discover a manufacturing defect or are unsatisfied with the product, you are eligible for a full refund within 14 days of purchase. To qualify, the product must remain in its original condition, with the plastic packaging intact around the foam for protection.
Our dedicated customer support team is here to assist you. You can reach us through:
- Email: help@bigsportsfans.com
- Phone: (702) 443-5036
Yes, we offer digital gift cards in various denominations. They make perfect gifts for sports enthusiasts and can be purchased directly from our website.
Join the BiG Sports Fans community by subscribing to our newsletter and following us on social media platforms. You’ll receive updates on the latest products, exclusive deals, and upcoming events.
Absolutely. We take pride in offering only officially licensed merchandise, ensuring you receive authentic and high-quality products.
We process orders quickly to ensure fast shipping, so changes or cancellations may not always be possible. If you need to make modifications, please contact our customer support team as soon as possible.
We strive for accuracy and quality, but if you receive a damaged or incorrect item, please reach out to us immediately. We will resolve the issue immediately.
Yes! We provide special pricing for bulk and team orders. Contact our customer support team for more details on how we can fulfill your group’s needs.
Enter your promo code during checkout in the designated field. Discounts will be applied automatically before completing your payment. Some promo codes may have restrictions, so be sure to check the terms.
Shipping times vary based on your location and the shipping method chosen at checkout. Standard domestic orders typically arrive within 2-6 business days, while international shipments may take longer.
Yes, we offer expedited shipping options for those who need their gear quickly. Available shipping methods and estimated delivery times will be shown during checkout.
Creating an account is easy! Click on the “Sign Up” or “My Account” section on our website, provide the required details, and you’ll be ready to track orders, save favorites, and receive exclusive deals.
We appreciate our loyal customers! Stay tuned for details about our upcoming rewards program, where you can earn points for purchases and redeem them for discounts on future orders.
Yes! We use industry-leading security measures to protect your personal information and ensure a safe shopping experience. We do not share your data with third parties.
At this time, we do not offer gift wrapping services. However, all orders are carefully packaged to ensure they arrive in excellent condition.
Yes! Some exclusive or high-demand items may be available for preorder. If an item is on preorder, the expected shipping date will be listed on the product page.
If an item is out of stock, you can sign up for restock notifications on the product page. We’ll notify you as soon as it becomes available again.
Yes, we offer Klarna and Affirm. Both are great choices to place an order today, and pay for it later in smaller payments.
To subscribe, simply enter your email in the signup section on our website. If you wish to unsubscribe, click the “unsubscribe” link at the bottom of any email, or adjust your preferences in your account settings.
If you encounter any technical issues while browsing or checking out, try clearing your cache and refreshing the page. If problems persist, contact our support team for assistance.
We strive to provide competitive prices, but at this time, we do not offer price matching. However, we regularly offer promotions and discounts, so be sure to check our deals page!
We love working with brands, influencers, and sports communities! If you’re interested in a partnership, sponsorship, or collaboration, please contact us through our partnership inquiry form or email us at partnerships@bigsportsfans.com.
If you have any other questions, feel free to contact our customer support team via:
📧 Email: help@bigsportsfans.com
📞 Phone: (702) 443-5036